I didn't mean to end up in healthcare. I started in finance, which means I spent my first few years in this industry being confused about the money — and my next ten realizing the money was the least confusing part. Fifteen years later, I serve as Chief Operating Officer at a dementia care management company. Before that, I was an early operator at two companies acquired by Optum and UnitedHealthcare. I have sat in a lot of rooms where the numbers were bad and the stakes were real. This book is what I learned — organized so you don't have to learn it the same way. Zero to Exit is a complete practitioner guide to building and running a healthcare company, written for: What's inside: Not a textbook. The knowledge you needed on day one.
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