A Manager's Journey towards Diversity and Inclusion," follows the story of a manager in a big organization who is sued for racism and unethical practices. The organization claims to be diverse and inclusive, but in reality, it is not. The manager is given two options for probation, the Chick-fil-A route, and community service. He chooses the Chick-fil-A route but struggles initially with old habits and biases. The manager goes through a process of learning about diversity and inclusion at Chick-fil-A. He learns about the importance of embracing differences and building relationships with people who don't look like him. He finds a new family at Chick-fil-A and realizes that everyone is part of the human race. After completing his probation at Chick-fil-A, the manager returns to his organization and uses his learnings to teach others about diversity and inclusion. He becomes a role model for the organization, despite being demoted. He brings a new level of understanding to the organization and highlights the importance of diversity with inclusion. The book concludes by emphasizing the importance of diversity and inclusion in organizations and the need for continuous learning and growth towards a more inclusive and diverse workplace.
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